Online Therapy

Online therapy provides services to support your mental health. This page explores the nature of services, benefits, and limitations. Understanding these factors will help you decide if online therapy is right for you.

Let's see how this approach can fit into your life.

How does it work?

Online therapy is similar to in-person therapy. Instead of connecting in a therapy office, we connect online through a secure video platform called Jane - from the comfort of your own home. Jane's integrated video system is fully compliant with privacy legislation, ensuring that your data is secure and encrypted, just like your banking information.

How do I join the online session?

You will receive an email 30 minutes before your session time with a secure link to join. Your therapist will connect with you by joining the video call at your scheduled appointment time. If you are joining from a mobile device or tablet, you may need to download the Jane App. If you are joining from a computer, the link will open in your browser and you are good to go!

Experience the convenience and confidentiality of therapy at your fingertips

Tips for Online Therapy

Here are some tips for a successful online therapy experience:

Get ready for your session: Make sure you have a secure internet connection - don’t rely on data alone! Opt for a stable Wi-Fi connection or cable directly for the best experience
Check your tech: Ensure your computer camera or mobile device's front camera is working properly ; you may also keep a trusty pair of headphones or earphones handy if helpful
Create your cozy space: Find a private and comfortable spot for your session—whether it’s a quiet room, a bathroom, or even your car in the driveway, make it work for you!
Eliminate distractions: This is your special time—try to minimize interruptions as much as possible and honour this time for yourself
Get familiar with the platform: Click the online video link 30 minutes before your first session to test it out and ensure you’re all set for an amazing experience!

Benefits to Online Therapy

Online therapy is convenient and accessible
Individuals with busy work, family, or travel commitments can find it more convenient to access the support they need - this leads to a more consistent therapeutic experience, ultimately benefiting the client's progress
Online therapy can help reduce the intimidation some feel about in-person sessions, making it a great option for those dealing with anxiety or stigma
Online therapy offers greater flexibility, making it easier for both clients and therapists to schedule or reschedule appointments
For those living in small towns or remote areas, online therapy connects you with professionals who may not be available locally
The flexibility of online sessions can accommodate your unique needs and many find it easier to open up virtually rather than in person.

Limitations to Online Therapy

Online therapy may overlook crucial nonverbal communication
Technological difficulties can hinder online therapy (internet connection, glitches, video lags, etc.) especially for who struggle with technology
Online therapy is not suitable for all issues (such as more serious issues, suicidal intent, personality disorders, etc.) that require intense in-person interventions. It's important to recognize when a situation calls for face-to-face support to ensure the best care possible. Always consider the nature of your needs when choosing the right therapeutic approach
Individuals in shared or less private environments may find it challenging to be open about their concerns
Although Jane is a secure and encrypted platform compliant with the latest Canadian regulations, nothing on the internet is 100% secure as the potential for data breaches or unauthorized access to your information can be a concern. If the privacy of your communications is of priority, it is essential to weigh these factors carefully before deciding on the best therapeutic approach for your needs

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